Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 13:35:51 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery zainab                    Hello           05:18 PM, 15th Feb                     zainab                             05:18 PM, 15th Feb                     zainab                             05:19 PM, 15th Feb                     zainab                    When is this order goin to be delivered           05:19 PM, 15th Feb                     zainab                    It said it will be delivered on 14th           05:19 PM, 15th Feb                     zainab                    And its still not here           05:19 PM, 15th Feb                   Abdulqader                    Hi Zainab, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           05:24 PM, 15th Feb                     zainab                    When will order b delivered?           05:25 PM, 15th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:26 PM, 15th Feb                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number: +971506657619           05:28 PM, 15th Feb                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:30 PM, 15th Feb                     zainab                    0506657619           05:30 PM, 15th Feb                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           05:31 PM, 15th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:33 PM, 15th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           05:35 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5715640