Subject: Ticket Assigned - Conversation with Hasan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 13:55:14 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hasan Hasan                    I still have not received the order 9414028768           05:32 PM, 14th Feb                     Hasan                    I should receive it 4 days ago           05:33 PM, 14th Feb                   Abdulqader                    Hi Hasan, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           05:35 PM, 14th Feb                     Hasan                    I still have not received the order 9414028768           05:36 PM, 14th Feb                     Hasan                    I should receive it 4 days ago           05:36 PM, 14th Feb                     Hasan                    ?           05:38 PM, 14th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:40 PM, 14th Feb                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+971526362973           05:42 PM, 14th Feb                     Hasan                    Yes correct. No body called me on this phone and they claim that I didn't respond           05:43 PM, 14th Feb                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           05:44 PM, 14th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:45 PM, 14th Feb                     Hasan                    I received a message today that the order is out for delivery.           05:45 PM, 14th Feb                     Hasan                    Does that mean you won't dilever today           05:46 PM, 14th Feb                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           05:48 PM, 14th Feb                     Hasan                    But no body called me. Everyday I receive this message and no body come           05:49 PM, 14th Feb                     Hasan                    Do you have the phone number of the delivery person?           05:49 PM, 14th Feb                   Abdulqader                   We will contact the shipping team to find out the reasons for the delay in the order.           05:49 PM, 14th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:51 PM, 14th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           05:54 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5711019