Subject: Ticket Assigned - Conversation with Vanthana Sankar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 15:53:31 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Vanthana Sankar Vanthana Sankar                    Hi           07:37 PM, 13th Feb                     Vanthana Sankar                    I want to return my items which is in buy  two for  50           07:38 PM, 13th Feb                     Vanthana Sankar                    But there is no option for return           07:38 PM, 13th Feb                     Vanthana Sankar                    Can you           07:38 PM, 13th Feb                     Vanthana Sankar                    Please make a return request           07:38 PM, 13th Feb                   Abdulqader                    Hi Vanthana, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           07:39 PM, 13th Feb                     Vanthana Sankar                    Please make a return request for my order which I have received now           07:40 PM, 13th Feb                     Vanthana Sankar                    9414396425           07:40 PM, 13th Feb                     Vanthana Sankar                    This is the order no           07:40 PM, 13th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:42 PM, 13th Feb                     Vanthana Sankar                    Please go ahead           07:42 PM, 13th Feb                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           07:43 PM, 13th Feb                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           07:43 PM, 13th Feb                     Vanthana Sankar                    Sure           07:43 PM, 13th Feb                     Vanthana Sankar                             07:44 PM, 13th Feb                     Vanthana Sankar                    Red pant one and brown pant           07:44 PM, 13th Feb                     Vanthana Sankar                    Two pants           07:44 PM, 13th Feb                     Vanthana Sankar                    It’s in buy tow for 50 promotion           07:45 PM, 13th Feb                   Abdulqader                   We request you to please allow us some more time .           07:46 PM, 13th Feb                   Abdulqader                   For red colour you want to return 2 Qty           07:48 PM, 13th Feb                     Vanthana Sankar                    No red 1 and brown one both xl size           07:49 PM, 13th Feb                   Abdulqader                   We would like to inform you that a new return request has been created on2/13/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           07:50 PM, 13th Feb                     Vanthana Sankar                    Thank you so much           07:51 PM, 13th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:51 PM, 13th Feb                     Vanthana Sankar                    Nothing else           07:52 PM, 13th Feb                     Vanthana Sankar                    This was a great help for me           07:52 PM, 13th Feb                     Vanthana Sankar                    Thanks a lot           07:52 PM, 13th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           07:53 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5706698