Subject: Ticket Assigned - Conversation with Phoebe Gaza
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 12:58:03 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Phoebe Gaza Phoebe Gaza                    Hello May I ask what time the courier will come?           04:37 PM, 13th Feb                   Abdulqader                    Hi Phoebe, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:40 PM, 13th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:42 PM, 13th Feb                   Abdulqader                   Could you please share your order number so that I can assist you further?           04:45 PM, 13th Feb                     Phoebe Gaza                             04:45 PM, 13th Feb                     Phoebe Gaza                    Your courier didn't reach out on me if his coming or not and I need to leave           04:46 PM, 13th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:48 PM, 13th Feb                     Phoebe Gaza                    Ok but can I cancel it since it didn't came to the exact date           04:49 PM, 13th Feb                   Abdulqader                   We understand that this would be really frustrating for you, as you haven't received any update for your concern.           04:50 PM, 13th Feb                   Abdulqader                   Please consider this as a rare instance, rest assured our team is working on your issue and will get back to you as soon as possible.           04:50 PM, 13th Feb                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           04:50 PM, 13th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           04:52 PM, 13th Feb                     Phoebe Gaza                    No thank you           04:53 PM, 13th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           04:55 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5705667