Subject: Ticket Assigned - Conversation with Anzil
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Feb 2023 15:02:49 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anzil Anzil                    Hi           06:52 PM, 12th Feb                   Abdulqader                    Hi Anzil, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           06:53 PM, 12th Feb                     Anzil                    I would like to know if my oder is placed or confirmed           06:53 PM, 12th Feb                     Anzil                    Sorry, Order 9414414826 was not processed successfully. Please try again or use Cash on Delivery at https://centrepoint.app.link/FAIqDm1pmxb           06:54 PM, 12th Feb                     Anzil                    This is the message that I have received           06:54 PM, 12th Feb                     Anzil                    But payment already deducted from my card           06:54 PM, 12th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:57 PM, 12th Feb                   Abdulqader                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: 9414414826) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (9414414837).           06:58 PM, 12th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           06:59 PM, 12th Feb                     Anzil                    So I will I received it on 14th           07:00 PM, 12th Feb                     Anzil                    I don't have to make any payment at the time of delivery right?           07:00 PM, 12th Feb                   Abdulqader                   We have checked and we would like to inform you that the following order number: (9414414837) was placed on Feb 12, 2023.Please note the expected delivery date on13-02-2023.           07:01 PM, 12th Feb                     Anzil                    Okay           07:01 PM, 12th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:01 PM, 12th Feb                     Anzil                    That's it           07:02 PM, 12th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           07:02 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5701406