Subject: Ticket Assigned - Conversation with Radwa Elhosary
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Feb 2023 15:56:50 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Radwa Elhosary Radwa Elhosary                             07:39 PM, 11th Feb                     Radwa Elhosary                    My order not arrive !!           07:39 PM, 11th Feb                   Abdulqader                    Hi Radwa, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:41 PM, 11th Feb                     Radwa Elhosary                    ‘           07:42 PM, 11th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:44 PM, 11th Feb                     Radwa Elhosary                    Okay           07:44 PM, 11th Feb                   Abdulqader                   Please accept our apologies for the inconvenience caused and for the delay.We would like to inform you that the order No. (+971529649456) has been returned to our warehouse due to the​ rejected by you.  ​           07:45 PM, 11th Feb                   Abdulqader                   The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           07:45 PM, 11th Feb                     Radwa Elhosary                    But i’m not rejected           07:47 PM, 11th Feb                   Abdulqader                   We understand you are anxious to get this product as soon as possible. However, the refund has now been processed and is not with us now so we would recommend to place the order again using a suitable mode of payment. We'll make sure you get your items this time.           07:49 PM, 11th Feb                     Radwa Elhosary                    I will try order on app ?           07:50 PM, 11th Feb                     Radwa Elhosary                    Again ?           07:50 PM, 11th Feb                   Abdulqader                   We would request you to please place your order on our website again. We thank you for your understanding and cooperation.           07:51 PM, 11th Feb                     Radwa Elhosary                    Ok thank you           07:52 PM, 11th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:53 PM, 11th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           07:56 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5697176