Subject: Ticket Assigned - Conversation with Priyanga
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Feb 2023 15:32:06 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Priyanga Priyanga                    Yes           07:14 PM, 11th Feb                     Priyanga                    Joggers set came without any top           07:14 PM, 11th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:16 PM, 11th Feb                   Abdulqader                   We are truly sorry to hear that you received an incompleted item.           07:18 PM, 11th Feb                   Abdulqader                   We would like to inform you that a new return request has been created on2/11/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           07:19 PM, 11th Feb                     Priyanga                    Ok… i have the item but no cover ..           07:21 PM, 11th Feb                   Abdulqader                   Again, please accept our sincere apologies for this.           07:21 PM, 11th Feb                     Priyanga                    Tag is not removed .           07:22 PM, 11th Feb                   Abdulqader                   You can return the item without cover we just need the tag price.           07:22 PM, 11th Feb                     Priyanga                    Ok…           07:22 PM, 11th Feb                     Priyanga                    Will I receive the new set  or can a refund be made           07:22 PM, 11th Feb                   Abdulqader                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           07:26 PM, 11th Feb                     Priyanga                    Ok.. kindly make a request for return and refund .           07:26 PM, 11th Feb                   Abdulqader                   Ok sure we will do the needful.           07:29 PM, 11th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:29 PM, 11th Feb                     Priyanga                    No thanks           07:30 PM, 11th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           07:31 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5697054