Subject: Ticket Assigned - Conversation with Farah Alzoubi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Feb 2023 14:03:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Farah Alzoubi Farah Alzoubi                    1           05:47 PM, 11th Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting us. My name is Kader. I will be happy to assist you.           05:49 PM, 11th Feb                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:51 PM, 11th Feb                     Farah Alzoubi                    I order online but size coming incorrect           05:52 PM, 11th Feb                     Farah Alzoubi                    How I can change it           05:52 PM, 11th Feb                   Abdulqader                   Could you please share your order number so that I can assist you further?           05:54 PM, 11th Feb                   Abdulqader                   Hi, I'm not getting a response from you. Ar
 e we still connected?           05:56 PM, 11th Feb                     Farah Alzoubi                    9414108380           05:57 PM, 11th Feb                   Abdulqader                   Kindly note we do not have an exchange option available at this time.           05:58 PM, 11th Feb                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           05:58 PM, 11th Feb                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           05:58 PM, 11th Feb                     Farah Alzoubi                    Ok noted I will visit your store           05:59 PM, 11th Feb       
             Abdulqader                   Do you have any other inquiries that we can help with?           05:59 PM, 11th Feb                     Farah Alzoubi                    No, thx           06:00 PM, 11th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           06:02 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5696631