Subject: Ticket Assigned - Conversation with Aafshin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 15:51:47 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aafshin Aafshin                    hi           07:32 PM, 09th Feb                   Abdulqader                    Hi Aafshin, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           07:36 PM, 09th Feb                     Aafshin                    hey           07:36 PM, 09th Feb                     Aafshin                    so i wanted to place an order on max website           07:37 PM, 09th Feb                     Aafshin                    i tried using my shukran pay but i coukdbt place the order and my money has gone           07:37 PM, 09th Feb                     Aafshin                    hi, all my money from my shukran pay has gone i tried placing an order but it had not been placed and the 84AED i had is gone. And the order value was 40 AED. Please help me.           07:37 PM, 09th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:39 PM, 09th Feb                     Aafshin                    yes sure           07:40 PM, 09th Feb                   Abdulqader                   We are truly sorry for the inconvenience caused to you. As we can see your order is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           07:42 PM, 09th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:43 PM, 09th Feb                     Aafshin                    but my shukran           07:44 PM, 09th Feb                     Aafshin                    pay           07:44 PM, 09th Feb                     Aafshin                    money is gone           07:44 PM, 09th Feb                     Aafshin                    i have 0           07:44 PM, 09th Feb                     Aafshin                    when i wanted to place an order the order value was 40 AED           07:44 PM, 09th Feb                     Aafshin                    and i had 84 AED           07:44 PM, 09th Feb                     Aafshin                    and now i have 0           07:45 PM, 09th Feb                     Aafshin                    givw me the refund now full 84AED           07:45 PM, 09th Feb                   Abdulqader                   Yes we know that kindly wait for 1-2 hours as your order still under verify for payment.           07:45 PM, 09th Feb                     Aafshin                    then will get the full amount           07:45 PM, 09th Feb                     Aafshin                    back?           07:45 PM, 09th Feb                     Aafshin                    to my shukran pay           07:46 PM, 09th Feb                   Abdulqader                   Yes for sure if the order is cancelled the amount and shukran  will be refunded back.           07:47 PM, 09th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:49 PM, 09th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           07:51 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5689717