Subject: Ticket Assigned - Conversation with Deepanjana Premkumar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 15:27:28 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Deepanjana Premkumar Deepanjana Premkumar                    Still there is no response           07:08 PM, 09th Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting us. My name is Kader. I will be happy to assist you.           07:10 PM, 09th Feb                     Deepanjana Premkumar                    Where is my product???           07:11 PM, 09th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:11 PM, 09th Feb                     Deepanjana Premkumar                    Are you able to read the previous chat with your staff?           07:11 PM, 09th Feb                   Abdulqader                   Please allow me a minute to check your previous chat.           07:12 PM, 09th Feb      
                Deepanjana Premkumar                    Ok fine           07:12 PM, 09th Feb                   Abdulqader                   Please accept our apologies for the inconvenience and delay caused. we still following your issue with courier team to find out the reasons for the delay in the order.           07:14 PM, 09th Feb                     Deepanjana Premkumar                    So what date I can expect my  delivery?           07:14 PM, 09th Feb                     Deepanjana Premkumar                    And what about my extra 10 aed for the delivery?           07:15 PM, 09th Feb                     Deepanjana Premkumar                    It's already 48hrs           07:15 PM, 09th Feb                   Abdulqader                   Please consider this as a rare instance, rest assured our team is working on your issue and will get back to you as soon as possible.           07:17 PM, 09th Feb                     Deepanjana Premkumar                    That is what I'm
  asking           07:18 PM, 09th Feb                     Deepanjana Premkumar                    What date what time I can expect the delivery?           07:18 PM, 09th Feb                     Deepanjana Premkumar                    Atleast find this courier guy and ask for the explanation           07:19 PM, 09th Feb                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           07:21 PM, 09th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:23 PM, 09th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:27 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/
 5689619