Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 14:17:00 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery VAQAR                    Hi this is in regards to my order number 9413702862 which was suppose to be delivered yesterday and yet today there is no sign of delivery by your delivery partner. Can i know why is this and by when can i get it?           06:03 PM, 09th Feb                     VAQAR                    Your delivery partner number is +971 52 931 7901. Since 2 days he is messaging me on whats app for my location and iv already provided it to him 2 times but still no sign of delivery. Pleade advise.           06:05 PM, 09th Feb                   Abdulqader                    Hi Vaqra, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           06:08 PM, 09th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:08 PM, 09th Feb                     VAQAR                    Sure           06:08 PM, 09th Feb                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+971527223200           06:10 PM, 09th Feb                     VAQAR                    Yes thats my contact number. But the order is out for delivery since 2 days now. The delivery guy is chaniging the delivery date by himself based on his convenience.           06:11 PM, 09th Feb                     VAQAR                    Please ask himto deliver ASAP this is like a joke for him.           06:11 PM, 09th Feb                   Abdulqader                   Please accept our apologies for the inconvenience and delay caused. Your order was supposed to be delivered 08-02-2023, but we will contact the courier team to find out the reasons for the delay in the order.           06:13 PM, 09th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           06:14 PM, 09th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:16 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5689209