Subject: Ticket Assigned - Conversation with R
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 13:56:51 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with R R                    Hi           05:45 PM, 09th Feb                     R                    Regarding my order number 9410724366  ,i didn't get my refund yet           05:46 PM, 09th Feb                     R                    Order placed on jan 16           05:46 PM, 09th Feb                     R                    Amount 36           05:47 PM, 09th Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting us. My name is Kader. I will be happy to assist you.           05:47 PM, 09th Feb                     R                    Hi           05:48 PM, 09th Feb                     R                    Regarding my order number 9410724366  ,i didn't get my refund yet           05:48 PM, 09th Feb                     R                    Can you pls check and update the status           05:48 PM, 09th Feb   
                 Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:50 PM, 09th Feb                     R                    Ok           05:50 PM, 09th Feb                   Abdulqader                   We'd like to confirm you that order ID 9410724366 has been cancelled.           05:51 PM, 09th Feb                   Abdulqader                   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.           05:51 PM, 09th Feb                   Abdulqader                   If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           05:51 PM, 09th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:53 PM, 09th Feb       
               R                    Ok let me check           05:54 PM, 09th Feb                     R                    Thank you           05:54 PM, 09th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:54 PM, 09th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:56 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5689104