Subject: Ticket Assigned - Conversation with Mahmoud Dashti
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 12:50:24 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mahmoud Dashti Mahmoud Dashti                    Hello  I received order 8413729581 from Centrepoint  Al Hamoud Tower   The blinder was wet from the box           04:29 PM, 09th Feb                     Mahmoud Dashti                             04:30 PM, 09th Feb                   Abdulqader                    Hi Mahamoud, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:33 PM, 09th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:34 PM, 09th Feb                   Abdulqader                   We are truly sorry for the inconvenience caused to you.Unfortunately we cannot send the box of the item.           04:36 PM, 09th Feb                     Mahmoud Dashti                    Brother I received the box           04:37 PM, 09th Feb                     Mahmoud Dashti                    The blinder is wet with water, seems like its been used           04:38 PM, 09th Feb                   Abdulqader                   Sorry for that Please be assured as we have forwarded this issue to our concerned team .now we can create a return request if wish for that.           04:39 PM, 09th Feb                   Abdulqader                   Kindly confirm if you would like to return the item.           04:42 PM, 09th Feb                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           04:43 PM, 09th Feb                     Mahmoud Dashti                    Allready talked to customer service  They will send someone to pick it           04:44 PM, 09th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           04:45 PM, 09th Feb                     Mahmoud Dashti                    Please provide the address   Shuhadaa Block 1, street 108, house 89, floor 1, apartment 2           04:45 PM, 09th Feb                   Abdulqader                   we have already sent the link to your E-mail address kindly fill in the details to make it easy for our courier partner to reach your location as well.           04:47 PM, 09th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           04:49 PM, 09th Feb                     Mahmoud Dashti                    Thanks           04:49 PM, 09th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:50 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5688721