Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 16:13:08 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery TA                    Hello, please note that no body called till now           07:50 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:50 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Hello TA , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:50 PM, 08th Feb                     TA                    Please update me           07:50 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Hi TA , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            07:50 PM, 08th Feb                     TA                    1           07:50 PM, 08th Feb                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           07:50 PM, 08th Feb                     TA                    8413288793           07:50 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0204230007198    You can also easily track your order from My Account > Order History.             07:50 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:50 PM, 08th Feb                     TA                    2           07:50 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:50 PM, 08th Feb                     TA                    1           07:51 PM, 08th Feb                    Centrepoint KW whatsapp bot                   Please enter your email address           07:51 PM, 08th Feb                     TA                    [email-masked]           07:51 PM, 08th Feb                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:51 PM, 08th Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:54 PM, 08th Feb                     TA                    hello kader           07:55 PM, 08th Feb                     TA                    any updates regarding my order           07:55 PM, 08th Feb                     TA                    no one called till now           07:55 PM, 08th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:57 PM, 08th Feb                     TA                    yes please           07:57 PM, 08th Feb                   Abdulqader                   Is this contact number correct +96598855117?             07:59 PM, 08th Feb                     TA                    yes           08:00 PM, 08th Feb                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           08:01 PM, 08th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           08:03 PM, 08th Feb                     TA                    This is realy bad, i was waiting and didnt left the home because i am waiting them.  please ask them to call me to arrange a new delivery time           08:03 PM, 08th Feb                     TA                    how can i complain?           08:04 PM, 08th Feb                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           08:06 PM, 08th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           08:09 PM, 08th Feb                     TA                    I wish i can rate your service           08:10 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5685228