Subject: Ticket Assigned - Conversation with Sumit
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 15:57:50 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sumit Sumit                    Hello           07:42 PM, 08th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:42 PM, 08th Feb                   Centrepoint UAE whatsapp bot                    Hello Sumit , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:42 PM, 08th Feb                     Sumit                    2           07:42 PM, 08th Feb                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:42 PM, 08th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:42 PM, 08th Feb                     Sumit                    2           07:42 PM, 08th Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:42 PM, 08th Feb                     Sumit                    1           07:42 PM, 08th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:42 PM, 08th Feb                     Sumit                    [email-masked]           07:43 PM, 08th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:43 PM, 08th Feb                   Abdulqader                    Hi Sumit, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:43 PM, 08th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:44 PM, 08th Feb                   Abdulqader                   We can see that you are contacting us regarding your order 9413416793?           07:45 PM, 08th Feb                     Sumit                    No           07:45 PM, 08th Feb                     Sumit                    With regards reurn           07:45 PM, 08th Feb                     Sumit                    Return           07:45 PM, 08th Feb                     Sumit                    Which was picked up today           07:46 PM, 08th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:48 PM, 08th Feb                   Abdulqader                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           07:50 PM, 08th Feb                     Sumit                    Ok           07:50 PM, 08th Feb                   Abdulqader                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           07:51 PM, 08th Feb                     Sumit                    Ok           07:51 PM, 08th Feb                     Sumit                    Thanks           07:51 PM, 08th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:53 PM, 08th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:56 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5685149