Subject: Ticket Assigned - Conversation with Sathya Marimuthu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 15:08:02 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sathya Marimuthu Sathya Marimuthu                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi sathya marimuthu, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:02 PM, 08th Feb                   Abdulqader                    Hi Sathya, Good Evening. Thank you for contacting Splash. My name is Kader. I will be happy to assist you.           07:03 PM, 08th Feb                     Sathya Marimuthu                    Hi Kader           07:03 PM, 08th Feb                   Abdulqader                   We can see that you are contacting us regarding your order 9413691378?           07:03 PM, 08th Feb                     Sathya Marimuthu                    I would like to return my product           07:03 PM, 08th Feb                     Sathya Marimuthu                    Yes           07:03 PM, 08th Feb                     Sathya Marimuthu                    2 shirts.           07:03 PM, 08th Feb                   Abdulqader                   Ok please allow me a minute.           07:04 PM, 08th Feb                     Sathya Marimuthu                    Okay           07:04 PM, 08th Feb                   Abdulqader                   Please let us know the reason of return the item.           07:05 PM, 08th Feb                     Sathya Marimuthu                    Size of the item will be small           07:06 PM, 08th Feb                   Abdulqader                   We would like to inform you that a new return request has been created on 2/8/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           07:07 PM, 08th Feb                     Sathya Marimuthu                    Thank you so much           07:07 PM, 08th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:07 PM, 08th Feb                     Sathya Marimuthu                    No           07:07 PM, 08th Feb                     Sathya Marimuthu                    Thanks           07:07 PM, 08th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Splash  Have a wonderful day.           07:07 PM, 08th Feb                     Sathya Marimuthu                    Have a nice day!!!           07:07 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5684924