Subject: Ticket Assigned - Conversation with Aysha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 14:42:44 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aysha Aysha                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi aysha, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9413724183 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020823001575     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait, our agent will be with you shortly. Thanks Customer:  Where is ma order Customer:  I chossed express delivery so that i get ma product today itself Customer:  And it is not delivered yet Agent:  Hi Aysha, Good Evening, Thank you for contacting Splash. My name is Zai, I will be happy to assist you. Customer:  My order is not deliverd yet Customer:  When are you delivering it Agent:  Please allow me a moment to check this for you. Customer:  Will u deliver it today Agent:  We would like to inform you that your order is out for delivery. Our courier partner will contact you to arrange a time for delivery. Customer:  I choosed express shipping so that i get it today Agent:  You can track the order using https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020823001575 with tracking id FP020823001575 Agent:  Incase the courier does not contact you by today. We request you to get back to us quickly. We will be happy to help you. Agent:  Is there anything else I can assist you with? Agent:  It was a pleasure to assist you. Thank you for shopping with Splash. Have a wonderful evening ahead. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:34 PM, 08th Feb                     Aysha                             06:35 PM, 08th Feb                   Abdulqader                    Hi Aysha, Good Evening. Thank you for contacting Splash. My name is Kader. I will be happy to assist you.           06:36 PM, 08th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:36 PM, 08th Feb                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.           06:38 PM, 08th Feb                   Abdulqader                            06:38 PM, 08th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           06:40 PM, 08th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Splash  Have a wonderful day.           06:42 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5684788