Subject: Ticket Assigned - Conversation with +971 58 805 0004
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 15:18:54 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with +971 58 805 0004 +971 58 805 0004                    1           07:06 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:06 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello +971 58 805 0004 , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:06 PM, 07th Feb                     +971 58 805 0004                    1           07:07 PM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:07 PM, 07th Feb                     +971 58 805 0004                    9413456845           07:07 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020623000220    You can also easily track your order from My Account > Order History.             07:07 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:07 PM, 07th Feb                     +971 58 805 0004                    2           07:07 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:07 PM, 07th Feb                     +971 58 805 0004                    1           07:07 PM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:07 PM, 07th Feb                     +971 58 805 0004                    Still Didn't receive it and I can't track my order           07:07 PM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:07 PM, 07th Feb                     +971 58 805 0004                    [email-masked]           07:07 PM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:07 PM, 07th Feb                     +971 58 805 0004                    Order 9413456845           07:08 PM, 07th Feb                     +971 58 805 0004                    Can you track my order, I'm not able.           07:08 PM, 07th Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:09 PM, 07th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:09 PM, 07th Feb                     +971 58 805 0004                    Hi Kader           07:09 PM, 07th Feb                     +971 58 805 0004                    My. Order is super delayed           07:09 PM, 07th Feb                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number: +971588050004           07:11 PM, 07th Feb                     +971 58 805 0004                    Yes           07:11 PM, 07th Feb                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:14 PM, 07th Feb                     +971 58 805 0004                    I never had an issue, this is the first time..im really upset as I as expecting and needing the items yesterday           07:14 PM, 07th Feb                     +971 58 805 0004                    Any chance this can be delivered today? I didn't receive any call or.  message from the delivery team.           07:15 PM, 07th Feb                   Abdulqader                   We would like to inform you that your issue has been raised and this is your complaint number  5677793.           07:16 PM, 07th Feb                   Abdulqader                   Rest assured we try our best to provide solutions to every issue in the best possible way available to us.           07:17 PM, 07th Feb                     +971 58 805 0004                    Thank you Kader, I appreciate it           07:17 PM, 07th Feb                   Abdulqader                   We’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email.           07:18 PM, 07th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:18 PM, 07th Feb                     +971 58 805 0004                    Thank you           07:18 PM, 07th Feb                     +971 58 805 0004                    That s all           07:18 PM, 07th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:18 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5680486