Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 14:45:46 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           06:33 PM, 07th Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Home Center. My name is Kader. I will be happy to assist you.           06:34 PM, 07th Feb                     User                    I am waiting for my order for a very long time           06:34 PM, 07th Feb                     User                    since the 3rd           06:34 PM, 07th Feb                     User                    i called customer service           06:34 PM, 07th Feb                     User                    I was promised someone will call           06:34 PM, 07th Feb                     User                    no one called           06:34 PM, 07th Feb                     User                    where is my order           06:34 PM, 07th Feb                     User                    I am waiting for the desk           06:34 PM, 07th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:35 PM, 07th Feb                   Abdulqader                   Could you please share your order number so that I can assist you further?           06:35 PM, 07th Feb                     User                             06:36 PM, 07th Feb                     User                    This one           06:36 PM, 07th Feb                   Abdulqader                   Is this contact number correct +96597117034?             06:38 PM, 07th Feb                     User                    Yes           06:38 PM, 07th Feb                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:40 PM, 07th Feb                     User                    But that’s what the call center said also           06:40 PM, 07th Feb                     User                    And no one called           06:40 PM, 07th Feb                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           06:43 PM, 07th Feb                     User                    no           06:44 PM, 07th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           06:44 PM, 07th Feb                     User                    i wamt a phone call a           06:44 PM, 07th Feb                     User                    and I want a complaint number           06:45 PM, 07th Feb                     User                    I want someone to call me           06:45 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5680300