Subject: Ticket Assigned - Conversation with Safa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 13:33:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Safa Safa                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  Hi safa, what do you need help with? Customer:  ? Returns Process Bot:   Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 18-00-871 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0096597470869            05:25 PM, 07th Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           05:26 PM, 07th Feb                     Safa                    Hi I want to cancel the order 8413015290           05:27 PM, 07th Feb                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.           05:28 PM, 07th Feb                   Abdulqader                   The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.           05:28 PM, 07th Feb                   Abdulqader                   Please note that if you do not wish to wait 14 days, You can visit the store to collect the order and return at the same time.           05:28 PM, 07th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:30 PM, 07th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           05:32 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5679888