Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 13:03:37 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9413517687 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC020623002163     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:47 PM, 07th Feb                     Hi                    I am waiting my order           04:48 PM, 07th Feb                     Hi                    Wich no we need to contact           04:48 PM, 07th Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:48 PM, 07th Feb                     Hi                    Good afternoon           04:49 PM, 07th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:49 PM, 07th Feb                     Hi                    Hi kader I am waiting my order I need this item today           04:49 PM, 07th Feb                   Abdulqader                   Is this contact number correct +971551356964?             04:50 PM, 07th Feb                     Hi                    Because my family traveling tomorrow morning it's my kids shoes ply arrange deli today           04:50 PM, 07th Feb                     Hi                    Yes this number           04:51 PM, 07th Feb                     Hi                    When I get the order           04:52 PM, 07th Feb                     Hi                    If you have delivery boy number please let me know I will and collect it           04:52 PM, 07th Feb                     Hi                    I am waiting for your reply           04:53 PM, 07th Feb                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           04:55 PM, 07th Feb                     Hi                    Please  arrange today dear it's my request and it's my kids shoes           04:56 PM, 07th Feb                   Abdulqader                   We will do our best to arrange the delivery today .           04:58 PM, 07th Feb                     Hi                    Yesterday also I am waiting no one is call           04:58 PM, 07th Feb                     Hi                    Ok please           04:58 PM, 07th Feb                   Abdulqader                   We’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email.           04:59 PM, 07th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:01 PM, 07th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:03 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5679723