Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 12:58:56 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:45 PM, 07th Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Home Center. My name is Kader. I will be happy to assist you.           04:45 PM, 07th Feb                     User                    Hi           04:45 PM, 07th Feb                     User                    Ive order curtain rod it was broken           04:46 PM, 07th Feb                     User                    I want to return n want back refund           04:46 PM, 07th Feb                     User                    Or send me the eaxchange           04:46 PM, 07th Feb                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           04:47 PM, 07th Feb                   Abdulqader                   Could you please share your order number 
 so that I can assist you further?           04:47 PM, 07th Feb                     User                    Yes           04:49 PM, 07th Feb                     User                    8413240651           04:50 PM, 07th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:50 PM, 07th Feb                     User                    Ok           04:50 PM, 07th Feb                     User                    I want to return three of them           04:51 PM, 07th Feb                   Abdulqader                   We are truly sorry to hear that you wish to exchange the items however, we do not have an exchange option available at this time.           04:51 PM, 07th Feb                     User                    I dont want it           04:51 PM, 07th Feb                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly as
 k you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           04:51 PM, 07th Feb                     User                    Its really very low quanlity           04:51 PM, 07th Feb                     User                    You can also check with my order number           04:52 PM, 07th Feb                     User                    If i only do urr work           04:52 PM, 07th Feb                     User                    What u r doing           04:52 PM, 07th Feb                     User                    U check n make return request           04:52 PM, 07th Feb                     User                    I only require u everything what u r doing           04:53 PM, 07th Feb                   Abdulqader                   Please accept our sincere apologies for this We would like to inform you that a new return request has been created on2/7/23 Please note the courier partner may take up to 2 - 5  business da
 ys to arrange the collection.           04:54 PM, 07th Feb                     User                    Okay           04:55 PM, 07th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           04:56 PM, 07th Feb                     User                    No           04:56 PM, 07th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Home Center  Have a wonderful day.           04:58 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5679707