Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 12:46:09 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery Viquar                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi viquar, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4713655134 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0207230003988     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:36 PM, 07th Feb                   Abdulqader                    Hi Viquar, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:37 PM, 07th Feb                     Viquar                    I am unable to track my order           04:37 PM, 07th Feb                     Viquar                    Got an sms that it is out for delivery           04:37 PM, 07th Feb                     Viquar                    Can i get the contact number of the delivery guy pls           04:38 PM, 07th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:38 PM, 07th Feb                     Viquar                    4713655134 is my order number           04:38 PM, 07th Feb                     Viquar                    Sure           04:38 PM, 07th Feb                   Abdulqader                   Please accept our full apologies, as we do not have the contact number of courier partner at this moment.           04:39 PM, 07th Feb                   Abdulqader                   We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           04:39 PM, 07th Feb                     Viquar                    Oh           04:39 PM, 07th Feb                     Viquar                    Can i request a delivery for tomorrow morning plsl           04:39 PM, 07th Feb                     Viquar                    As i cant accept the delivery after 5 o clock           04:40 PM, 07th Feb                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            04:41 PM, 07th Feb                   Abdulqader                   Yes we can arrange the delivery for tomorrow .           04:41 PM, 07th Feb                     Viquar                    Today by 5 pm possible?           04:42 PM, 07th Feb                     Viquar                    Okay ..yes please arrange it for tomorrow before 4 pm           04:43 PM, 07th Feb                   Abdulqader                   We will contact with our courier team to deliver the order asap.           04:44 PM, 07th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           04:45 PM, 07th Feb                     Viquar                    No           04:45 PM, 07th Feb                     Viquar                    Thank you           04:45 PM, 07th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:45 PM, 07th Feb                     Viquar                    Thanks           04:45 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5679633