Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 12:34:26 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery .                    Hello           04:21 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:21 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:21 PM, 07th Feb                     .                    1           04:21 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello . , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:21 PM, 07th Feb                     .                    1           04:21 PM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:21 PM, 07th Feb                     .                    FP********0859           04:22 PM, 07th Feb                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           04:22 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            04:22 PM, 07th Feb                     .                    9413066512           04:22 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            04:22 PM, 07th Feb                     .                    1           04:22 PM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:23 PM, 07th Feb                     .                    9413066512           04:23 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020323000859    You can also easily track your order from My Account > Order History.             04:23 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:23 PM, 07th Feb                     .                    2           04:23 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:23 PM, 07th Feb                     .                    1           04:23 PM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:23 PM, 07th Feb                     .                    [email-masked]           04:23 PM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:23 PM, 07th Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:24 PM, 07th Feb                     .                    Where is my order It is so late           04:24 PM, 07th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:26 PM, 07th Feb                   Abdulqader                   Is this contact number correct +971503041175?             04:28 PM, 07th Feb                     .                    Yes           04:28 PM, 07th Feb                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           04:30 PM, 07th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           04:32 PM, 07th Feb                     .                    No thanks           04:32 PM, 07th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:34 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5679548