Subject: Ticket Assigned - Conversation with .
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 12:26:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with . .                    hello           04:07 PM, 07th Feb                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:07 PM, 07th Feb                    Centrepoint KW whatsapp bot                    Hello . , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:07 PM, 07th Feb                     .                    1           04:07 PM, 07th Feb                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           04:07 PM, 07th Feb                     .                    8412809096           04:07 PM, 07th Feb                    Centrepoint KW whatsapp bot                    Your order has been cancelled   No worries, your refund is being processed. ?    Here's how it works:   Credit or Debit Card - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   Knet- Your refund will be credited to your bank account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    You can easily track your order from My Account > Order History.             04:07 PM, 07th Feb                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:07 PM, 07th Feb                     .                    2           04:08 PM, 07th Feb                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:08 PM, 07th Feb                     .                    1           04:08 PM, 07th Feb                    Centrepoint KW whatsapp bot                   Please enter your email address           04:08 PM, 07th Feb                     .                    [email-masked]           04:08 PM, 07th Feb                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:08 PM, 07th Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:09 PM, 07th Feb                     .                    how can i order again the same items           04:09 PM, 07th Feb                     .                    pls if you can send me same orders           04:10 PM, 07th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:11 PM, 07th Feb                   Abdulqader                   We are truly sorry to hear that your order has been returned back to our warehouse by the courier. We have now forwarded your concern to the courier team and they are closely working on this.           04:14 PM, 07th Feb                   Abdulqader                   We understand you are anxious to get this product .           04:14 PM, 07th Feb                   Abdulqader                   We would request you to order these items again from our website.           04:14 PM, 07th Feb                     .                    i can’t find the same items coz it’s sold out           04:15 PM, 07th Feb                     .                    the one driver return the items still there right you can arrange driver and send again pls           04:15 PM, 07th Feb                   Abdulqader                   We are truly sorry for the inconvenience caused to you.​You can enter the e-mail on the product page in the "Notify me" field in order to be notified when the product is available in stock.           04:18 PM, 07th Feb                     .                    i don’t like to wait           04:18 PM, 07th Feb                     .                    if you can send that items again if you can’t i don’t want to order again           04:19 PM, 07th Feb                   Abdulqader                   We are truly sorry  we can not send the order again.           04:21 PM, 07th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           04:22 PM, 07th Feb                     .                    no thanks           04:23 PM, 07th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:25 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5679502