Subject: Ticket Assigned - Conversation with Sherin Rachel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Feb 2023 14:16:38 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sherin Rachel Sherin Rachel                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  Hi sherin rachel, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  0504439204 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9413387096 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020523001756     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:57 PM, 06th Feb                     Sherin Rachel                    I have received out for delivery yesterday but till now I havnt received it           05:57 PM, 06th Feb                   Abdulqader                    Hi Sherin, Good Evening. Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           06:00 PM, 06th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:01 PM, 06th Feb                     Sherin Rachel                    Ok           06:02 PM, 06th Feb                     Sherin Rachel                    Please do look into the details because i havent received the order though received the out for delivery message yesterday           06:03 PM, 06th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:07 PM, 06th Feb                   Abdulqader                   Is this contact number correct +971504439204?             06:09 PM, 06th Feb                     Sherin Rachel                    Yes           06:10 PM, 06th Feb                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.           06:11 PM, 06th Feb                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           06:11 PM, 06th Feb                     Sherin Rachel                    Ok           06:11 PM, 06th Feb                     Sherin Rachel                    Ok           06:12 PM, 06th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           06:13 PM, 06th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           06:16 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5675404