Subject: Ticket Assigned - Conversation with Maji
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Feb 2023 14:10:36 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Maji Maji                    Hi           05:41 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:41 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:41 PM, 06th Feb                     Maji                    1           05:41 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Hello Maji , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:41 PM, 06th Feb                     Maji                    2           05:41 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:41 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:41 PM, 06th Feb                     Maji                    3           05:44 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Hi Maji , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:44 PM, 06th Feb                     Maji                    5           05:44 PM, 06th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:44 PM, 06th Feb                     Maji                    Ok           05:45 PM, 06th Feb                     Maji                    1           05:45 PM, 06th Feb                   Abdulqader                    Hi Maji, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:47 PM, 06th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:49 PM, 06th Feb                     Maji                    I order just 2hour  before so I want change item .also I login by gust  because I can't open my basket please help me           05:49 PM, 06th Feb                   Abdulqader                   We are truly sorry we can not make any change once the order is confirmed.           05:52 PM, 06th Feb                     Maji                    How i know its confirmed or not           05:53 PM, 06th Feb                   Abdulqader                   We have checked and we would like to inform you that the following order number: (9413562925) was placed onFeb 6, 2023 Please note the estimated date to pick up the order is 07-02-2023. You’ll receive an SMS and an email when your order is ready for collection.           05:55 PM, 06th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:56 PM, 06th Feb                     Maji                    Then what about tabby payment for return item           05:57 PM, 06th Feb                   Abdulqader                   Kindly elaborate your query           05:58 PM, 06th Feb                     Maji                    because I bought by tubby           05:59 PM, 06th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:01 PM, 06th Feb                   Abdulqader                   Kindly note the order has been confirmed successfully with tabby payment           06:06 PM, 06th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           06:07 PM, 06th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:10 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5675366