Subject: Ticket Assigned - Late collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Feb 2023 13:59:47 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late collection COOKIE NPF ❤️                    Hello           05:42 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:42 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Hello COOKIE NPF ❤️ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:42 PM, 06th Feb                     COOKIE NPF ❤️                    2           05:42 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:43 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:43 PM, 06th Feb                     COOKIE NPF ❤️                    2           05:43 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:43 PM, 06th Feb                     COOKIE NPF ❤️                    1           05:43 PM, 06th Feb                     COOKIE NPF ❤️                    Please call me           05:43 PM, 06th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:43 PM, 06th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:43 PM, 06th Feb                     COOKIE NPF ❤️                    [email-masked]           05:43 PM, 06th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:43 PM, 06th Feb                   Abdulqader                    Hi COOKIE, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:44 PM, 06th Feb                     COOKIE NPF ❤️                    Kader no one has come to collect my return request           05:45 PM, 06th Feb                     COOKIE NPF ❤️                    It’s been like so many days           05:45 PM, 06th Feb                     COOKIE NPF ❤️                    Yesterday you all said he will come Sunday           05:45 PM, 06th Feb                     COOKIE NPF ❤️                    No one came yesterday and today           05:45 PM, 06th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:46 PM, 06th Feb                   Abdulqader                   We can see that you are contacting us regarding your order  9412788968  ?           05:49 PM, 06th Feb                   Abdulqader                   Is this contact number correct +971528560203?             05:51 PM, 06th Feb                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:54 PM, 06th Feb                     COOKIE NPF ❤️                    Yes           05:55 PM, 06th Feb                     COOKIE NPF ❤️                    Yea           05:55 PM, 06th Feb                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to pick up the item as early as possible.           05:56 PM, 06th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:57 PM, 06th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:59 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5675309