Subject: Ticket Assigned - Conversation with Muhanned Afzal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Feb 2023 13:54:29 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muhanned Afzal Muhanned Afzal                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  muhanned afzal Bot:  Hi muhanned afzal, what do you need help with? Customer:  ? Returns Process Bot:   Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-22297467 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0524426260            05:40 PM, 06th Feb                   Abdulqader                    Hi Muhanned, Good Evening. Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           05:41 PM, 06th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:42 PM, 06th Feb                     Muhanned Afzal                    Hi I have called 4 times to have a order return           05:42 PM, 06th Feb                   Abdulqader                   We can see that you are contacting us regarding your order 9412538729?           05:44 PM, 06th Feb                     Muhanned Afzal                    Yes           05:45 PM, 06th Feb                   Abdulqader                   Please accept our sincere apologies for this .we would like to inform you that your issue has been raised and this is your complaint number 5670575           05:46 PM, 06th Feb                   Abdulqader                   Currently, the concerned team is working on your query, and we will update you as soon as we hear back from them.           05:47 PM, 06th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:50 PM, 06th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:52 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5675283