Subject: Ticket Assigned - Conversation with Salimah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Feb 2023 13:18:31 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Salimah Salimah                    Hello           05:01 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:01 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:01 PM, 06th Feb                     Salimah                    1           05:02 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Hello Salimah , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:02 PM, 06th Feb                     Salimah                    2           05:02 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:02 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:02 PM, 06th Feb                     Salimah                    2           05:02 PM, 06th Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:02 PM, 06th Feb                     Salimah                    1           05:02 PM, 06th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:02 PM, 06th Feb                     Salimah                    [email-masked]           05:02 PM, 06th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:02 PM, 06th Feb                   Abdulqader                    Hi Salimah, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:08 PM, 06th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:09 PM, 06th Feb                   Abdulqader                   We can see that you are contacting us regarding your order 9581890961?           05:11 PM, 06th Feb                   Abdulqader                   Hi Salimah, I'm not getting a response from you. Are we still connected?           05:14 PM, 06th Feb                   Abdulqader                   Hi Salimah, I'm not getting a response from you. Are we still connected?           05:16 PM, 06th Feb                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:18 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5675064