Subject: Ticket Assigned - Conversation with Karil
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Feb 2023 12:44:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Karil Karil                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  karil Bot:  Hi karil, what do you need help with? Customer:  ?Store Location Bot:    Looking for a Centrepoint Stores store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/qa/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97455219892            04:32 PM, 06th Feb                     Karil                    +97455219802 this is the corret           04:33 PM, 06th Feb                   Abdulqader                    Hi Karil, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:33 PM, 06th Feb                     Karil                    Please call me regarding the delivery           04:33 PM, 06th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:34 PM, 06th Feb                   Abdulqader                   We have checked and we would like to inform you that the following order number: (4713539543) was placed on Feb6, 2023.Please note the expected delivery date on 07-02-2023.           04:36 PM, 06th Feb                     Karil                    A driver call me he said he cannot deliver it on my request           04:36 PM, 06th Feb                     Karil                    I know, but the e driver contact today , please call i need to talk to somebody or provide me your customer care  number           04:37 PM, 06th Feb                   Abdulqader                   ​Please provide us with your full contact number and address in order(house number - street name - neighborhood - city)           04:38 PM, 06th Feb                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           04:40 PM, 06th Feb                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           04:41 PM, 06th Feb                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:44 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5674885