Subject: Note Added - [#5546211]
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 05 Feb 2023 14:44:16 +0000

Hi ,    Alaa El Din Ahmed Mohamed Khalil added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5546211    Subject:     Requester: Nada Ibrahem    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi All ,</div>
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<div class="MsoNormal">Please note that the customer came to the store and case resolved and closed
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<div class="MsoNormal">Regards </div>
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<div class="MsoNormal">Alaa Ahmed </div>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, February 2, 2023 11:51 AM<br>
<b>To:</b> Max &lt;[email-masked]&gt;; Alaa El Din Ahmed Mohamed Khalil &lt;[email-masked]&gt;; Osama Al Malawani &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5546211] -</div>
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<div class="MsoNormal">Hi <a id="OWAAMCACF4C7A1619464F956F15A0876936F5" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Osama Al Malawani</span></a>,</div>
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<div class="MsoNormal">Reminder on the below complaint.</div>
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<div class="MsoNormal">Customer Name : Nada Ibrahim</div>
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<div class="MsoNormal">Mobile number :  01147624236</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTIwMDgyNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._AyNnZjF3e_aQr69j5BajdvfNsliWELDZ8tDuX7Pv_A" data-id="2044011200826" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, January 28, 2023 10:49 AM<br>
<b>To:</b> Alaa El Din Ahmed Mohamed Khalil &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Osama Al Malawani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5546211] -</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly update us on the below, Thanks for your help.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Max </span>Support Team.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الأثنين, 23 يناير في 3:44 م
<span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly any update us on the below, thank you for your help!<br>
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With reference to <br>
Customer Name : Nada Ibrahim<br>
Mobile number :  01147624236<br>
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The customer reported that she gave the cashier EGP 400, and the remaining amount for her was not complete. The cashier gave her EGP 60, and the remaining amount is EGP 100. We advised the customer to visit the store, but she stated that she would be unable
 to do so. <br>
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Please check and advise us here</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Max </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الجمعة, 13 يناير في 1:41 م
<span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly any update us on the below, thank you for your help!<br>
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With reference to <br>
Customer Name : Nada Ibrahim<br>
Mobile number :  01147624236<br>
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The customer reported that she gave the cashier EGP 400, and the remaining amount for her was not complete. The cashier gave her EGP 60, and the remaining amount is EGP 100. We advised the customer to visit the store, but she stated that she would be unable
 to do so. <br>
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Please check and advise us here</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5546211:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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