Subject: Ticket Assigned - Conversation with Rajender Bharatha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Feb 2023 14:36:09 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rajender Bharatha Rajender Bharatha                    Hi           06:16 PM, 04th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:16 PM, 04th Feb                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:16 PM, 04th Feb                     Rajender Bharatha                    Today after noon           06:16 PM, 04th Feb                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           06:16 PM, 04th Feb                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:16 PM, 04th Feb                     Rajender Bharatha                    1           06:16 PM, 04th Feb                   Centrepoint UAE whatsapp bot                    Hello Rajender Bharatha , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:16 PM, 04th Feb                     Rajender Bharatha                    1           06:16 PM, 04th Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:16 PM, 04th Feb                     Rajender Bharatha                    9413321353           06:17 PM, 04th Feb                   Centrepoint UAE whatsapp bot                    Sorry, your order was not processed.   Your purchase couldn't be completed. We haven't deducted the payment from your card.?Please try again or use Cash on Delivery    If you wish to cancel your order, please flow below link.               06:18 PM, 04th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:18 PM, 04th Feb                     Rajender Bharatha                    2           06:19 PM, 04th Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:19 PM, 04th Feb                     Rajender Bharatha                    1           06:19 PM, 04th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:19 PM, 04th Feb                     Rajender Bharatha                    [email-masked]           06:19 PM, 04th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:19 PM, 04th Feb                   Abdulqader                    Hi Rajender, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:21 PM, 04th Feb                     Rajender Bharatha                    I ordered           06:21 PM, 04th Feb                     Rajender Bharatha                    My money also debuted from my account           06:22 PM, 04th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:25 PM, 04th Feb                     Rajender Bharatha                    But you’re service is not good ?           06:25 PM, 04th Feb                     Rajender Bharatha                    Am not happy           06:25 PM, 04th Feb                     Rajender Bharatha                    See online payment has done           06:26 PM, 04th Feb                     Rajender Bharatha                    What is this           06:26 PM, 04th Feb                     Rajender Bharatha                             06:26 PM, 04th Feb                   Abdulqader                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (9413321353) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (9413321357).           06:28 PM, 04th Feb                     Rajender Bharatha                    Already payment has done from my account           06:29 PM, 04th Feb                     Rajender Bharatha                    When I will receive from you           06:29 PM, 04th Feb                   Abdulqader                   We have checked and we would like to inform you that the following order number: (9413321357) was placed onFeb 4, 2023 Please note the estimated date to pick up the order is 05-02-2023. You’ll receive an SMS and an email when your order is ready for collection.           06:30 PM, 04th Feb                     Rajender Bharatha                    Centrepoint I didn’t expect from you guys am from 2013 am good customer           06:30 PM, 04th Feb                     Rajender Bharatha                    I don’t know ?‍♂️           06:30 PM, 04th Feb                   Abdulqader                   We are truly sorry for the inconvenience caused to you. The order 9413321357 was placed successfully.           06:32 PM, 04th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           06:34 PM, 04th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:35 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5667028