Subject: Ticket Assigned - Conversation with Hi There
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Feb 2023 14:31:36 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi There Hi There                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  Hi hi there, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Hi there Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  8412872458 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0201230004859     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:13 PM, 04th Feb                     Hi There                    I’ve been waiting since 2nd feb, that’s when it shouldve been delivered           06:14 PM, 04th Feb                     Hi There                    And I was told agent will contact me, nobody has contacted me either           06:15 PM, 04th Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           06:15 PM, 04th Feb                     Hi There                    My order hasn’t been delivered yet           06:17 PM, 04th Feb                     Hi There                    It should've been delivered by 2nd feb           06:17 PM, 04th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:19 PM, 04th Feb                     Hi There                             06:21 PM, 04th Feb                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+96551499815           06:24 PM, 04th Feb                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:26 PM, 04th Feb                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:28 PM, 04th Feb                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:31 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5667010