Subject: Ticket Assigned - Conversation with RAXA HUSSAIN
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 13:27:28 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with RAXA HUSSAIN RAXA HUSSAIN                    Hi           05:05 PM, 03rd Feb                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            05:05 PM, 03rd Feb                   Babyshop UAE WhatsApp bot                    Hello RAXA HUSSAIN , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:05 PM, 03rd Feb                     RAXA HUSSAIN                    1           05:05 PM, 03rd Feb                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           05:05 PM, 03rd Feb                     RAXA HUSSAIN                    9412899107           05:05 PM, 03rd Feb                   Babyshop UAE WhatsApp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020123003871    You can also easily track your order from My Account > Order History.             05:05 PM, 03rd Feb                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:05 PM, 03rd Feb                     RAXA HUSSAIN                    2           05:06 PM, 03rd Feb                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:06 PM, 03rd Feb                     RAXA HUSSAIN                    1           05:06 PM, 03rd Feb                   Babyshop UAE WhatsApp bot                   Please enter your email address           05:06 PM, 03rd Feb                     RAXA HUSSAIN                    [email-masked]           05:06 PM, 03rd Feb                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           05:06 PM, 03rd Feb                   Abdulqader                    Hi RAXA, Good Evening. Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           05:08 PM, 03rd Feb                     RAXA HUSSAIN                    I ordered 1st Feb till today i follow-up but still i don't get a call of delivery person           05:09 PM, 03rd Feb                     RAXA HUSSAIN                    Complain number 5661790           05:09 PM, 03rd Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:11 PM, 03rd Feb                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We understand that this would be really frustrating for you, as you haven't received any update for your concern.           05:12 PM, 03rd Feb                   Abdulqader                   Please consider this as a rare instance, rest assured our team is working on your issue and will get back to you as soon as possible.           05:12 PM, 03rd Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:14 PM, 03rd Feb                     RAXA HUSSAIN                    When i will get my order?           05:15 PM, 03rd Feb                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           05:17 PM, 03rd Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:18 PM, 03rd Feb                     RAXA HUSSAIN                    How much time it will take?           05:18 PM, 03rd Feb                     RAXA HUSSAIN                    3days now still no response?           05:18 PM, 03rd Feb                   Abdulqader                   We will update you on the same as soon as we have received further update from our concerned team.           05:19 PM, 03rd Feb                     RAXA HUSSAIN                    When?           05:20 PM, 03rd Feb                     RAXA HUSSAIN                    3days gone?           05:20 PM, 03rd Feb                     RAXA HUSSAIN                    Still same reply?           05:21 PM, 03rd Feb                   Abdulqader                   I can understand your frustration regarding the same and we will do our best to have this resolved for you on priority.           05:23 PM, 03rd Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:25 PM, 03rd Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           05:27 PM, 03rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5663184