Subject: Ticket Assigned - Conversation with HARIS P HANEEFA
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 13:11:51 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with HARIS P HANEEFA HARIS P HANEEFA                    Hi           05:00 PM, 03rd Feb                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:00 PM, 03rd Feb                   MAX UAE whatsapp bot                    Hello HARIS P HANEEFA , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:00 PM, 03rd Feb                     HARIS P HANEEFA                    1           05:00 PM, 03rd Feb                   MAX UAE whatsapp bot                   Please enter your order number to continue.           05:00 PM, 03rd Feb                     HARIS P HANEEFA                    9413170695           05:01 PM, 03rd Feb                   MAX UAE whatsapp bot                    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.            05:01 PM, 03rd Feb                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:01 PM, 03rd Feb                     HARIS P HANEEFA                    2           05:02 PM, 03rd Feb                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:02 PM, 03rd Feb                     HARIS P HANEEFA                    1           05:02 PM, 03rd Feb                   MAX UAE whatsapp bot                   Please enter your email address           05:02 PM, 03rd Feb                     HARIS P HANEEFA                    [email-masked]           05:02 PM, 03rd Feb                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:02 PM, 03rd Feb                   Abdulqader                    Hi HARIS, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:04 PM, 03rd Feb                     HARIS P HANEEFA                    Hi           05:04 PM, 03rd Feb                     HARIS P HANEEFA                    I have order, by mistake I placed the order a wrong location. Kindly advice how can I change the location?           05:05 PM, 03rd Feb                   Abdulqader                   We are sorry to inform you that as per our policy we won't be able to change your store collection location once the order has been placed successfully.           05:06 PM, 03rd Feb                   Abdulqader                   Also, the order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4 -15 days.           05:07 PM, 03rd Feb                     HARIS P HANEEFA                    Ok           05:07 PM, 03rd Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:09 PM, 03rd Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:11 PM, 03rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5663129