Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 12:58:30 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery Hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412811677 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020123000794     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0568364884            04:49 PM, 03rd Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting MaxFashion. My name is Kader. I will be happy to assist you.           04:50 PM, 03rd Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:51 PM, 03rd Feb                     Hi                    It’sbeen 2 days i didn’t receive my order           04:51 PM, 03rd Feb                     Hi                    Everyday i receive a message that failed to deliver           04:51 PM, 03rd Feb                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+971568364884           04:52 PM, 03rd Feb                     Hi                    Yes           04:53 PM, 03rd Feb                   Abdulqader                   Please accept our apologies for the inconvenience and delay caused. Your order is supposed to be delivered 01-02-2023, but we will contact the courier team to find out the reasons for the delay in the order.           04:54 PM, 03rd Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           04:55 PM, 03rd Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with MaxFashion  Have a wonderful day.           04:58 PM, 03rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5663076