Subject: Ticket Assigned - Conversation with Jainraj James
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 12:50:27 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jainraj James Jainraj James                    Hi           04:33 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:33 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:33 PM, 03rd Feb                     Jainraj James                    1           04:33 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Hello Jainraj James , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:33 PM, 03rd Feb                     Jainraj James                    4           04:33 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Looking for a Centrepoint store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/ae/en/storelocator   Happy shopping!?️             04:33 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:33 PM, 03rd Feb                     Jainraj James                    3           04:33 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                    Hi Jainraj James , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            04:33 PM, 03rd Feb                     Jainraj James                    5           04:33 PM, 03rd Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:33 PM, 03rd Feb                   Abdulqader                    Hi Jainraj, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:34 PM, 03rd Feb                     Jainraj James                    Hi           04:35 PM, 03rd Feb                     Jainraj James                    I have and order from centerpoint           04:35 PM, 03rd Feb                     Jainraj James                    Is it possible to change the delivery address           04:35 PM, 03rd Feb                   Abdulqader                   Yes you can change the address.           04:36 PM, 03rd Feb                   Abdulqader                   ​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           04:37 PM, 03rd Feb                   Abdulqader                   Hi Jainraj, I'm not getting a response from you. Are we still connected?           04:40 PM, 03rd Feb                     Jainraj James                    But the order is shipped           04:40 PM, 03rd Feb                     Jainraj James                    So is it poss           04:40 PM, 03rd Feb                     Jainraj James                    Is it possible           04:41 PM, 03rd Feb                   Abdulqader                   Yes is possible.           04:41 PM, 03rd Feb                     Jainraj James                    Or can i pick up the product from near by store           04:41 PM, 03rd Feb                   Abdulqader                   We are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.           04:42 PM, 03rd Feb                     Jainraj James                    Ok           04:42 PM, 03rd Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           04:43 PM, 03rd Feb                   Abdulqader                   Hi Jainraj, I'm not getting a response from you. Are we still connected?           04:45 PM, 03rd Feb                   Abdulqader                   Hi Jainraj, I'm not getting a response from you. Are we still connected?           04:48 PM, 03rd Feb                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:50 PM, 03rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5663040