Subject: Ticket Assigned - Conversation with RAXA HUSSAIN
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 16:30:18 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with RAXA HUSSAIN RAXA HUSSAIN                    Hi           08:07 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            08:07 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:07 PM, 02nd Feb                     RAXA HUSSAIN                    1           08:07 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    Hello RAXA HUSSAIN , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:07 PM, 02nd Feb                     RAXA HUSSAIN                    1           08:07 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           08:07 PM, 02nd Feb                     RAXA HUSSAIN                    9412899107           08:08 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020123003871    You can also easily track your order from My Account > Order History.             08:08 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:08 PM, 02nd Feb                     RAXA HUSSAIN                    No           08:08 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:08 PM, 02nd Feb                     RAXA HUSSAIN                    2           08:09 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:09 PM, 02nd Feb                     RAXA HUSSAIN                    1           08:09 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                   Please enter your email address           08:09 PM, 02nd Feb                     RAXA HUSSAIN                    [email-masked]           08:09 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           08:09 PM, 02nd Feb                   Abdulqader                    Hi RAXA, Good Evening. Thank you for contacting babyshop. My name is Kader. I will be happy to assist you.           08:10 PM, 02nd Feb                     RAXA HUSSAIN                    I ordered yesterday today i follow-up but still i don't get a call of delivery person           08:11 PM, 02nd Feb                     RAXA HUSSAIN                    I mentioned location of my office because i thought delivery early morning or afternoon but now my at home still no one call for delivery           08:12 PM, 02nd Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           08:13 PM, 02nd Feb                   Abdulqader                   Is this contact number correct +971508923618?             08:17 PM, 02nd Feb                     RAXA HUSSAIN                    Yes           08:17 PM, 02nd Feb                   Abdulqader                   Please accept our sincere apologies for this unexpected delay. Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           08:20 PM, 02nd Feb                     RAXA HUSSAIN                    Tonight?           08:20 PM, 02nd Feb                     RAXA HUSSAIN                    Location change plz           08:21 PM, 02nd Feb                   Abdulqader                   ​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           08:23 PM, 02nd Feb                     RAXA HUSSAIN                    https://maps.google.com/maps?q=25.2929722,55.4472652           08:24 PM, 02nd Feb                   Abdulqader                   We would like to inform that we are going to update your provided address to the courier team.           08:26 PM, 02nd Feb                     RAXA HUSSAIN                    Please deliver today           08:26 PM, 02nd Feb                   Abdulqader                    We will do our best to arrange the delivery asap           08:27 PM, 02nd Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           08:28 PM, 02nd Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:30 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5660353