Subject: Ticket Assigned - Conversation with Sarah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 16:22:47 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sarah Sarah                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  sarah Bot:  Hi sarah, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7813037710 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0202230005324     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97337156783            08:02 PM, 02nd Feb                     Sarah                             08:03 PM, 02nd Feb                     Sarah                    The application is showing that the order is out for delivery since morning           08:03 PM, 02nd Feb                     Sarah                    It’s night now           08:03 PM, 02nd Feb                     Sarah                    When is it going to arrive?           08:04 PM, 02nd Feb                   Abdulqader                    Hi Sarah, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           08:04 PM, 02nd Feb                     Sarah                    Hello           08:05 PM, 02nd Feb                     Sarah                    Kindly check with the delivery guy as to what time will I get my order?           08:05 PM, 02nd Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us.           08:05 PM, 02nd Feb                     Sarah                    Sure           08:06 PM, 02nd Feb                   Abdulqader                   Is this contact number correct +97366302059?             08:07 PM, 02nd Feb                     Sarah                    Well both are my number           08:07 PM, 02nd Feb                     Sarah                    I have updated this current number as well           08:08 PM, 02nd Feb                     Sarah                    37156783 is more in use           08:08 PM, 02nd Feb                   Abdulqader                   We would like to inform that we are going to update your provided phone number to the courier team.           08:10 PM, 02nd Feb                     Sarah                    Sure do           08:10 PM, 02nd Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           08:11 PM, 02nd Feb                     Sarah                    Any idea what time will I get it delivered, please?           08:11 PM, 02nd Feb                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           08:13 PM, 02nd Feb                     Sarah                    Aight! Thanks           08:13 PM, 02nd Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           08:16 PM, 02nd Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:19 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5660319