Subject: Ticket Assigned - Conversation with Dana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 15:58:32 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dana Dana                    Hi           07:49 PM, 02nd Feb                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:49 PM, 02nd Feb                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:49 PM, 02nd Feb                     Dana                    1           07:49 PM, 02nd Feb                    Centrepoint KW whatsapp bot                    Hello Dana , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:49 PM, 02nd Feb                     Dana                    1           07:49 PM, 02nd Feb                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           07:49 PM, 02nd Feb                     Dana                    8413082893           07:50 PM, 02nd Feb                    Centrepoint KW whatsapp bot                    ? Congrats, your order is Placed   Your estimated delivery date is 04/02/2023    If you wish to cancel your order, please follow below link.  https://centrepoint.app.link/vlehp4CT5wb    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            07:50 PM, 02nd Feb                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:50 PM, 02nd Feb                     Dana                    2           07:52 PM, 02nd Feb                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:52 PM, 02nd Feb                     Dana                    1           07:52 PM, 02nd Feb                    Centrepoint KW whatsapp bot                   Please enter your email address           07:52 PM, 02nd Feb                     Dana                    [email-masked]           07:53 PM, 02nd Feb                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:53 PM, 02nd Feb                   Abdulqader                    Hi Dana, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:53 PM, 02nd Feb                   Abdulqader                   We can see that you are contacting us regarding your order 8413082893?           07:54 PM, 02nd Feb                     Dana                    Hi           07:54 PM, 02nd Feb                     Dana                    Yes           07:54 PM, 02nd Feb                     Dana                    I got a payment confirmation           07:54 PM, 02nd Feb                     Dana                    And then I got a message that it was cancelled or something           07:54 PM, 02nd Feb                     Dana                             07:55 PM, 02nd Feb                   Abdulqader                   We have checked and we would like to inform you that the following order number: (8413082893 with amount KWD21.13) was placed on Feb 2, 2023.Please note the expected delivery date on 04-02-2023.           07:55 PM, 02nd Feb                     Dana                    Ok so it’s confirmed           07:56 PM, 02nd Feb                     Dana                    And paid           07:56 PM, 02nd Feb                     Dana                    Yes?           07:56 PM, 02nd Feb                   Abdulqader                   Yes is confirmed and paid by KNET.           07:56 PM, 02nd Feb                     Dana                    Thank you so much           07:57 PM, 02nd Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:57 PM, 02nd Feb                     Dana                    No thank you           07:57 PM, 02nd Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:58 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5660208