Subject: Ticket Assigned - Conversation with Osama Taha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 15:44:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Osama Taha Osama Taha                    Hello           07:22 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:22 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                   "مرحبًا ، كيف يمكننا مساعدتك اليوم؟ ??     1 ? حالة الطلب  2 ? عملية الإرجاع  3 ? معلومات استرداد المبلغ  4 ? مواقع المتاجر     أدخل رقم الخيار لتبدأ - مثال: أدخل 1 لمعرفة ? حالة الطلب   To chat in English instead, type the word English"           07:22 PM, 02nd Feb                     Osama Taha                    1           07:22 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                   يرجى إدخال رقم الطلب للمتابعة.           07:22 PM, 02nd Feb                     Osama Taha                    9412752875           07:22 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                   "طلبك في الطريق ?     تتّبع طلبك هنا:      يمكنك أيضًا تتّبع طلبك من سجل الطلبات في حسابي."           07:22 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                   "قبل أن تغادر، أخبرني إذا ما كنت ساعدتك في استفسارك ?     أدخل 1 لاختيار نعم  أدخل 2 لاختيار لا  أدخل 3 للرجوع إلى القائمة الرئيسية ↪️"           07:22 PM, 02nd Feb                     Osama Taha                    2           07:22 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                   "هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟ ?     أدخل 1 لاختيار نعم  أدخل 2 لاختيار لا  أدخل 3 للرجوع إلى القائمة الرئيسية ↪️"           07:22 PM, 02nd Feb                     Osama Taha                    1           07:22 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                   يرجى إدخال عنوان البريد الإلكتروني           07:22 PM, 02nd Feb                     Osama Taha                    [email-masked]           07:22 PM, 02nd Feb                   Centrepoint UAE whatsapp bot                   يرجى الانتظار، موظف خدمة العملاء معك سيكون معك قريبًا ?           07:22 PM, 02nd Feb                     Osama Taha                    Hello           07:24 PM, 02nd Feb                   Abdulqader                   مرحبا اسامه, مساء الخير.شكرا لتواصلك مع فريق دعم سنتربوينت. معك قادر, كيف يمكنني مساعدتك اليوم           07:25 PM, 02nd Feb                     Osama Taha                    Hello           07:26 PM, 02nd Feb                     Osama Taha                    Noway it can be happening three days I am looking for the delivery and every time i an waiting one           07:26 PM, 02nd Feb                     Osama Taha                    One day and asked for a call from your delivery guy from the morning and till now no body called me           07:27 PM, 02nd Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:27 PM, 02nd Feb                     Osama Taha                    No           07:28 PM, 02nd Feb                     Osama Taha                    I want somebody to call me now pleaee           07:28 PM, 02nd Feb                     Osama Taha                    It is not normal what are you doing           07:28 PM, 02nd Feb                     Osama Taha                    I have a flight after 4 hrs and I am want to close my bags           07:28 PM, 02nd Feb                     Osama Taha                    And from the three days I gave you time           07:28 PM, 02nd Feb                     Osama Taha                    You already get all the excues           07:29 PM, 02nd Feb                     Osama Taha                    I will share it as you are careless and refused to deliver my order           07:29 PM, 02nd Feb                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+971502024176           07:31 PM, 02nd Feb                     Osama Taha                    Shit           07:32 PM, 02nd Feb                     Osama Taha                    Yes           07:32 PM, 02nd Feb                     Osama Taha                    اقسم بالله نعم           07:32 PM, 02nd Feb                   Abdulqader                   Please accept our apologies for the inconvenience and delay caused. Your order is supposed to be delivered 01/02/2023, but we will contact the courier team to find out the reasons for the delay in the order           07:33 PM, 02nd Feb                     Osama Taha                    I don't care what are you doing           07:33 PM, 02nd Feb                     Osama Taha                    I want some body to call me and say when I will get my order now or no           07:34 PM, 02nd Feb                     Osama Taha                    You send massage at morning that it already moved from your whorehouses           07:34 PM, 02nd Feb                     Osama Taha                    Please I need answer           07:35 PM, 02nd Feb                     Osama Taha                    It out for delivery from 10:50 am           07:36 PM, 02nd Feb                     Osama Taha                    What is the hell           07:36 PM, 02nd Feb                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:36 PM, 02nd Feb                   Abdulqader                   We would like to inform you that your order is out for delivery today.           07:36 PM, 02nd Feb                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           07:37 PM, 02nd Feb                     Osama Taha                    More than 8 hrs           07:37 PM, 02nd Feb                     Osama Taha                    From 10:50 am when I got the message till now ?????           07:37 PM, 02nd Feb                     Osama Taha                    And even no body called me           07:37 PM, 02nd Feb                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           07:40 PM, 02nd Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:41 PM, 02nd Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:43 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5660115