Subject: Ticket Assigned - Conversation with Aparna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 14:54:46 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aparna Aparna                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  aparna Bot:  Hi aparna, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Hi can I edit my order Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  7813056494 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97339669720            06:43 PM, 02nd Feb                   Abdulqader                    Hi Aparna, Good Evening. Thank you for contacting MaxFashion. My name is Kader. I will be happy to assist you.           06:44 PM, 02nd Feb                     Aparna                    Hi can I edit my order i placed it today           06:44 PM, 02nd Feb                     Aparna                    Pls let me know           06:45 PM, 02nd Feb                   Abdulqader                   We are truly sorry we can not make any change once the order placed successfully.           06:46 PM, 02nd Feb                     Aparna                    because it’s same price           06:46 PM, 02nd Feb                     Aparna                    and not delivered           06:47 PM, 02nd Feb                     Aparna                    I only need a different design           06:47 PM, 02nd Feb                     Aparna                    The price is same of the top           06:47 PM, 02nd Feb                   Abdulqader                   Unfortunately, we can not make any change.           06:49 PM, 02nd Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           06:51 PM, 02nd Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:54 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5659814