Subject: Ticket Assigned - Conversation with Wajiha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 16:05:40 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Wajiha Wajiha                    Hi           07:56 PM, 01st Feb                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:56 PM, 01st Feb                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:56 PM, 01st Feb                     Wajiha                    1           07:56 PM, 01st Feb                    Centrepoint KW whatsapp bot                    Hello Wajiha , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:56 PM, 01st Feb                     Wajiha                    1           07:56 PM, 01st Feb                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           07:56 PM, 01st Feb                     Wajiha                    #8412947762           07:57 PM, 01st Feb                    Centrepoint KW whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           07:57 PM, 01st Feb                    Centrepoint KW whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:57 PM, 01st Feb                     Wajiha                    8412947762           07:57 PM, 01st Feb                    Centrepoint KW whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:57 PM, 01st Feb                     Wajiha                    1           07:57 PM, 01st Feb                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           07:57 PM, 01st Feb                     Wajiha                    8412947762           07:57 PM, 01st Feb                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             07:57 PM, 01st Feb                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:57 PM, 01st Feb                     Wajiha                    3           07:57 PM, 01st Feb                    Centrepoint KW whatsapp bot                    Hi Wajiha , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            07:57 PM, 01st Feb                     Wajiha                    6           07:57 PM, 01st Feb                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:57 PM, 01st Feb                     Wajiha                    1           07:57 PM, 01st Feb                    Centrepoint KW whatsapp bot                   Please enter your email address           07:57 PM, 01st Feb                     Wajiha                    [email-masked]           07:58 PM, 01st Feb                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:58 PM, 01st Feb                     Wajiha                    Okay           07:58 PM, 01st Feb                   Abdulqader                    Hi Wajiha, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:59 PM, 01st Feb                     Wajiha                    Hi           07:59 PM, 01st Feb                     Wajiha                    I have made an order online           07:59 PM, 01st Feb                     Wajiha                    Can i pls cancel that now i want to place a new one instead           07:59 PM, 01st Feb                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           08:00 PM, 01st Feb                   Abdulqader                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           08:01 PM, 01st Feb                     Wajiha                    Okayy           08:01 PM, 01st Feb                     Wajiha                    No problem           08:01 PM, 01st Feb                     Wajiha                    But can i place one more order           08:01 PM, 01st Feb                     Wajiha                    Or will that be a problem           08:01 PM, 01st Feb                   Abdulqader                   Yes you can place  new order.           08:02 PM, 01st Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           08:03 PM, 01st Feb                     Wajiha                    No thanku           08:04 PM, 01st Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:05 PM, 01st Feb                     Wajiha                    Thanku           08:05 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5655226