Subject: Ticket Assigned - Conversation with Zain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 15:47:11 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zain Zain                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi zain, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412665011 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM234480093     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:25 PM, 01st Feb                   Abdulqader                    Hi Zain, Good Evening. Thank you for contacting MaxFashion. My name is Kader. I will be happy to assist you.           07:28 PM, 01st Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:29 PM, 01st Feb                     Zain                    9412665011  order number           07:30 PM, 01st Feb                     Zain                    Where is my shipment? I already have raised inquiry.           07:31 PM, 01st Feb                     Zain                    I want collection today.           07:31 PM, 01st Feb                   Abdulqader                   Is this contact number correct +971568015417?             07:33 PM, 01st Feb                     Zain                    Yes           07:34 PM, 01st Feb                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.We have forwarded your query to the concerned team to check the order.           07:35 PM, 01st Feb                     Zain                    Already query forwarded           07:36 PM, 01st Feb                     Zain                    please assist when I can collect           07:36 PM, 01st Feb                     Zain                    If you don't have shipment details till now.           07:40 PM, 01st Feb                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           07:40 PM, 01st Feb                     Zain                    Please raise a complaint and share complaint number now.           07:40 PM, 01st Feb                     Zain                    This story I am listening from morning.           07:40 PM, 01st Feb                     Zain                    Please raise a complaint and share complaint number.           07:41 PM, 01st Feb                     Zain                    Complaint number pelase.           07:43 PM, 01st Feb                   Abdulqader                   We would like to inform you that your issue has been raised and this is your complaint number 5653732           07:44 PM, 01st Feb                     Zain                    Noted           07:44 PM, 01st Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:45 PM, 01st Feb                     Zain                    Thats it           07:45 PM, 01st Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:46 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5655120