Subject: Ticket Assigned - Conversation with ??
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 15:27:27 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ?? ??                    Hi           07:08 PM, 01st Feb                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            07:08 PM, 01st Feb                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:08 PM, 01st Feb                     ??                    1           07:08 PM, 01st Feb                   Babyshop UAE WhatsApp bot                    Hello ?? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:08 PM, 01st Feb                     ??                    2           07:08 PM, 01st Feb                   Babyshop UAE WhatsApp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 80022297467 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:08 PM, 01st Feb                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:08 PM, 01st Feb                     ??                    3           07:08 PM, 01st Feb                   Babyshop UAE WhatsApp bot                    Hi ?? , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            07:08 PM, 01st Feb                     ??                    5           07:09 PM, 01st Feb                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           07:09 PM, 01st Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           07:10 PM, 01st Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:12 PM, 01st Feb                     ??                    Okay           07:12 PM, 01st Feb                   Abdulqader                   We can see that you are contacting us regarding your order 9412268625?           07:13 PM, 01st Feb                     ??                    Yes           07:14 PM, 01st Feb                     ??                    For my return, i called i think yesterday           07:14 PM, 01st Feb                   Abdulqader                   Is this contact number correct +971508838205?             07:15 PM, 01st Feb                     ??                    & she said someone will pick up yesterday but no one did           07:15 PM, 01st Feb                     ??                    Yes           07:15 PM, 01st Feb                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to pick up the order as early as possible.           07:16 PM, 01st Feb                     ??                    Please do so I can replace it           07:17 PM, 01st Feb                     ??                    I really need the item           07:17 PM, 01st Feb                   Abdulqader                   We are truly sorry to hear that you wish to exchange the items however, we do not have an exchange option available at this time.           07:19 PM, 01st Feb                     ??                    It’s okay. Just please arrange a pick up soonest.           07:20 PM, 01st Feb                     ??                    Thank you           07:20 PM, 01st Feb                     ??                    Tomorrow if possible           07:21 PM, 01st Feb                   Abdulqader                   We will do our best to arrange the orderasap.           07:23 PM, 01st Feb                     ??                    Thank you           07:24 PM, 01st Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:25 PM, 01st Feb                     ??                    Thats all           07:26 PM, 01st Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           07:27 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5655012