Subject: Ticket Assigned - Missing item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 15:25:32 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Missing item Hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412419930 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:06 PM, 01st Feb                     Hi                    Goodevening           07:07 PM, 01st Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting MaxFashion. My name is Kader. I will be happy to assist you.           07:09 PM, 01st Feb                     Hi                    Hi, sorry to bother           07:09 PM, 01st Feb                     Hi                    I have received my order, but one item is not there           07:09 PM, 01st Feb                     Hi                    Horse toy           07:09 PM, 01st Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:09 PM, 01st Feb                     Hi                    Could you pls check, thanks           07:10 PM, 01st Feb                   Abdulqader                   We apologize for the inconvenience caused.After checking your order, we found out that your order has been delivered completely kindly check the order again.           07:11 PM, 01st Feb                     Hi                    Yeah i checked, its not there, horse toy           07:11 PM, 01st Feb                     Hi                    It was one box, when i opened, only that one is not there, rest is complete           07:12 PM, 01st Feb                   Abdulqader                   ​Kindly provide us with ​the name of the item as mentioned on the website so that we assist you with this accordingly.           07:12 PM, 01st Feb                     Hi                    Yrah           07:12 PM, 01st Feb                     Hi                             07:14 PM, 01st Feb                     Hi                    That one           07:15 PM, 01st Feb                   Abdulqader                   We request you to please allow us some time.           07:16 PM, 01st Feb                     Hi                    Thank you           07:18 PM, 01st Feb                   Abdulqader                   4We are truly sorry for the inconvenience caused to you.Will will check and will update you vai email.           07:20 PM, 01st Feb                     Hi                    Yes, thank you           07:21 PM, 01st Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:21 PM, 01st Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:25 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5655000