Subject: Ticket Assigned - Conversation with Happy Mothers Day
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 15:07:06 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Happy Mothers Day Happy Mothers Day                    Hello           06:54 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:54 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello Happy Mothers Day , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:54 PM, 01st Feb                     Happy Mothers Day                    3           06:54 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            06:55 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:55 PM, 01st Feb                     Happy Mothers Day                    2           06:55 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:55 PM, 01st Feb                     Happy Mothers Day                    1           06:55 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:55 PM, 01st Feb                     Happy Mothers Day                    [email-masked]           06:55 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:55 PM, 01st Feb                     Happy Mothers Day                             06:56 PM, 01st Feb                     Happy Mothers Day                    This is my order id and courier took the product back           06:56 PM, 01st Feb                     Happy Mothers Day                    Hve requested for refund in shukran           06:56 PM, 01st Feb                     Happy Mothers Day                    When will i receive it           06:56 PM, 01st Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:59 PM, 01st Feb                     Happy Mothers Day                    This is my order id and courier took the product back           06:59 PM, 01st Feb                     Happy Mothers Day                             06:59 PM, 01st Feb                     Happy Mothers Day                    Hve requested for refund in shukran           06:59 PM, 01st Feb                     Happy Mothers Day                    When will i receive it           06:59 PM, 01st Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:00 PM, 01st Feb                     Happy Mothers Day                    Sure           07:00 PM, 01st Feb                   Abdulqader                   ​​Please note that according to returns tracking ID: RP013123003409, we can see that your items were collected from you on 01/2/2023.We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           07:03 PM, 01st Feb                     Happy Mothers Day                    Okz           07:03 PM, 01st Feb                   Abdulqader                   Once we receive the product in our warehouse, after we verify your returns, we will process your refund.           07:03 PM, 01st Feb                     Happy Mothers Day                    Rhanxs           07:04 PM, 01st Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:06 PM, 01st Feb                     Happy Mothers Day                    No           07:06 PM, 01st Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:06 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5654872