Subject: Ticket Assigned - Conversation with Wai Paing
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 14:49:38 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Wai  Paing Wai  Paing                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  wai  paing Bot:  Hi wai  paing, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412248797 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012823000861     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0523160645            06:36 PM, 01st Feb                   Abdulqader                    Hi Wai, Good Evening. Thank you for contacting Splash. My name is Kader. I will be happy to assist you.           06:37 PM, 01st Feb                     Wai  Paing                    As per your representative, I will receive my delivery at 6pm today. But till now no one contacts me for delivery           06:38 PM, 01st Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:39 PM, 01st Feb                     Wai  Paing                    It has been 4 days, my items were delayed and the driver has no communication with client. Without calling the client available time, simply deliver to my room.           06:40 PM, 01st Feb                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+971523160645           06:41 PM, 01st Feb                     Wai  Paing                    I made a complaint since from Monday to till today, no one can sort it out for that.           06:41 PM, 01st Feb                     Wai  Paing                    Only apologies to the client is not solutions           06:42 PM, 01st Feb                     Wai  Paing                    Yes, 0523160645 is my number           06:42 PM, 01st Feb                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:44 PM, 01st Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           06:46 PM, 01st Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Splash  Have a wonderful day.           06:49 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5654778