Subject: Ticket Assigned - Conversation with عمران خان???
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 13:09:16 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with عمران خان??? عمران خان???                    Hi           04:53 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:53 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:53 PM, 01st Feb                     عمران خان???                    1           04:54 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello عمران خان??? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:54 PM, 01st Feb                     عمران خان???                    1           04:54 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:54 PM, 01st Feb                     عمران خان???                    9412574404           04:54 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP013023002499    You can also easily track your order from My Account > Order History.             04:54 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:54 PM, 01st Feb                     عمران خان???                    2           04:54 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:54 PM, 01st Feb                     عمران خان???                    1           04:55 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:55 PM, 01st Feb                     عمران خان???                    [email-masked]           04:55 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:55 PM, 01st Feb                     عمران خان???                    Okay           04:55 PM, 01st Feb                   Abdulqader                    Hi Emran, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:59 PM, 01st Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:00 PM, 01st Feb                     عمران خان???                    I am waiting for my order to be delivered for last 2 days           05:00 PM, 01st Feb                   Abdulqader                   Is this contact number correct +971507073303?             05:01 PM, 01st Feb                     عمران خان???                    And the status is showing tried and failed where clearly no one contacted           05:01 PM, 01st Feb                     عمران خان???                    Yes           05:01 PM, 01st Feb                     عمران خان???                    When I contacted today they said it will be delivered today but no sign yet           05:02 PM, 01st Feb                     عمران خان???                    I need this today anyhow           05:02 PM, 01st Feb                     عمران خان???                    It’s delayed for 2 days already           05:02 PM, 01st Feb                     عمران خان???                    Then why you say next day delivery?           05:02 PM, 01st Feb                   Abdulqader                   Please accept our sincere apologies for this unexpected delay. Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           05:04 PM, 01st Feb                     عمران خان???                    Today please           05:04 PM, 01st Feb                     عمران خان???                    Not as early as possible           05:04 PM, 01st Feb                   Abdulqader                   We will do our best to arrange the today .           05:06 PM, 01st Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:06 PM, 01st Feb                     عمران خان???                    No           05:07 PM, 01st Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:08 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5654213